Privacy Policy

At Johannesburg School of Finance, we take your privacy seriously. This Data Handling Policy outlines how we collect, use, store, and protect your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA), the United Kingdom’s Data Protection Act 2018 (UK GDPR), and the European Union’s General Data Protection Regulation (GDPR).

By using our website (www.jhbfin.com), submitting forms, or engaging with us, you consent to the data handling practices outlined below.

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We may collect the following categories of personal information:

• Identification Details: Name, company, job title
• Contact Details: Email address, phone number, mobile number
• Interaction Data: Information submitted via our contact forms, consultation bookings, or brochure downloads
• Technical Data: IP address, browser type, device type, referral URLs, and cookies
• Usage Data: Website behavior, form engagement, and analytics

We do not collect sensitive personal data (e.g., health information, racial origin, etc.) unless explicitly required and consented to.

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We collect data in the following ways:

• When you fill out forms on our site (e.g., enquiry forms, consultation bookings)
• When you contact us directly by email or phone
• When you download our brochures or other resources
• Through cookies and third-party tools such as Google Analytics

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We collect and use your personal data for the following lawful purposes:

• To respond to enquiries and provide information
• To schedule and manage consultation calls
• To send resources such as brochures
• To improve our website and service offering
• To comply with legal obligations (e.g., under POPIA, GDPR)

We rely on your consent, legitimate interest, and/or performance of a contract as our legal bases for processing data.

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Our website uses cookies to enhance user experience and collect analytics data.

• Essential cookies – Necessary for basic website functionality
• Analytics cookies – Track website usage (Google Analytics)
• Marketing cookies – Used for remarketing or advertising (if activated in future)

We respect user choice and provide a cookie consent banner for opting in/out of non-essential cookies. You can change your cookie preferences at any time.

For more detail, please refer to your browser’s cookie settings or visit: www.allaboutcookies.org

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We store personal data securely using access-controlled, encrypted systems.

• All form submissions are stored securely on our web server or via third-party tools with GDPR-compliant safeguards.
• Access to data is limited to authorised personnel only.
• We implement regular updates, SSL encryption, and website-level security monitoring.

We retain data only as long as necessary to fulfil the purpose for which it was collected or as required by law.

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We do not sell your personal data. We may share limited information with trusted third-party service providers for specific purposes:

• Google Analytics – For understanding website traffic
• Email service providers – For sending follow-ups or confirmations
• Web hosting and security partners – For maintaining and protecting our website

All third-party partners are required to comply with POPIA/GDPR-equivalent standards and contractual safeguards.

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Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain types of processing
• Withdraw your consent at any time
• Lodge a complaint with the appropriate data protection authority (e.g., SA’s Information Regulator, UK’s ICO)

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For any data-related questions, concerns, or requests:

Data Protection Officer: Paul Juby
Email: privacy@jhbfin.com

We aim to respond to all data access or deletion requests within 30 days.

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This Data Handling Policy may be updated from time to time to reflect changes in law or our internal practices. The most recent version will always be available on this page. We recommend checking back periodically.

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By continuing to use our website, you acknowledge and accept this Data Handling Policy.

Last updated: 2 June 2025